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The free hotel shuttle service is a complimentary service offered by some ferry operators and is only available in certain locations. If your ferry operator offers free hotel shuttle service you will find a request form during checkout, where you can request a pickup or drop-off, we will forward your request to the operator.
Please be aware that for some areas there might be an extra charge by the operator, they will contact you about this after your booking has been received. You are free to decline or accept the extra price, which can be paid directly to the operator on day of travel. For more information contact our customer service.