Vacancies - Lowongan Kerja

Vacancies

Because Bali Ferries and our sister platforms are growing rapidly we are looking to expand our team.

We currently have 1 job opening(s). These positions are remote-work but you need to be Bali based. WNI only!

Reservation Desk & Customer Service (Flexible fulltime & hands-on)

Daily tasks:

Update ferry/tour/activities allotment such as closeout dates, update prices, and manage seat availability. Keep in close contact with the reservation department of our suppliers to ensure fast response and updates to our platforms. Handle new reservations and make sure they are well received and confirmed promptly by suppliers. Provide customer support by answering the phone and replying and forwarding customer requests to suppliers. Assist customers in a friendly and polite way with any question or issue they may have. We use a ticketing system for managing all incoming communication (except phone calls).

Because this is a hands-on position working hours are flexible, sometimes it's peak hour in the morning and sometimes in the evening. We expect you to respond promptly to any incoming updates/customer requests. 

Requirements:

• Speak & write the English language fluently (Very important!)
• Laptop with a fast and reliable internet connection.
• Computer skills and fast learning
• Min 3 years proven experience in the same field.
• Hands-on 
• Responsible, honest, and hard-working.
• Willing to work at our office in the near future.

Salary: 3.500.000 - 6.000.000 IDR (Based on experience and skills)

How to apply?

Only Indonesian citizens may apply. Also, you will need to be based in Bali.

Applications can be submitted to [email protected]. with the subject Your name along with the job position you are applying for.